Testimonials

"As Human Resources Manager working alongside business groups in 3M , I find myself in the unique position of being provider of HR expertise, provider of a different perspective on business issues and how these relate to people issues, a challenger at times of traditional thinking , a sounding board and providing counsel . As a member of business teams and through 1:1 discussions I have observed subtle changes in specific individuals which potentially have a huge impact.

"One manager has become far more relaxed and calm, and a tendency to keep things in greater perspective. Another has displayed signs of being more approachable and sensitive to the needs of others.

"A third manager, who was faced with the complexities of managing change within a very traditional environment, had an exploratory session with myself and Joyce to determine where Joyce may add some value to the process. Within a very short period, by applying her coaching techniques, the manager was experiencing at first hand the impact of such coaching and confidence was created to involve Joyce in an initial facilitator role with the management team. The effectiveness of this team has continued to progress."

"I am now a fan of Executive Coaching. What I had originally thought was a bit of self indulgence, not to mention something a little embarrassing to mention in polite company, has significantly contributed to a noticeable improvement in self confidence, performance and self awareness. I have thoroughly enjoyed the whole experience, and it has also helped me to position myself within the organisation. Although it is not always easy to be taken into some sensitive areas of your own emotional map, it is an exhilarating journey!

"As for the work Joyce has done with my team, I feel the investment in time and energy has already been repaid. We perform with a level of honesty and mutual respect which is, I believe, extremely rare in the corporate world. Would I do it all again should I work with another group? Absolutely. With JCC? Without question."

"So what I would like to say is that one of the things that I have got from you is clarity. I feel that I am able to step back from a situation and see it clearly. People have often said that I had good clarity of thought, but I realise now that I may have done, but it was not objective. Although, quite clearly, I still have an opinion, I feel that you have enabled me to see things very clearly and objectively, with an appropriate amount of emotion i.e. in control. Maybe along the same lines you have also enabled me to not just see the other side (which I feel that I always could) but do so with an approach that appreciates the genuine motives of the other person. Previously I may well have seen the other side as being influenced by motives which were not entirely honourable.

"I think that throughout what I have described you do so gently and at a pace that is easy to follow. I remember one incident when you were getting me along this path and I was struggling to keep up. On telling you that, you merely went back took my hand (metaphorically) and gently lead me along the right path. It was not just painless but very comfortable and secure too. All that you do encourages harmony through discussion, the handling of conflict and treating people with the respect that they deserve. Your work will produce a healthy, dynamic and energetic team or individual which will only bring positive results to the organisation concerned.

"Joyce is different. You feel it within minutes of first meeting her and you continue to feel it for the duration of the relationship. It is this that differentiates her from competitors and makes clients who are lucky enough to discover her want to use her over and over again. 

"Joyce has helped me to strengthen my mind, see things with a greater degree of perspective and clarify very complex personal and business issues. As such decision-making has been greatly improved and confidence levels enhanced. She is not cheap, in fact her fee structure could be defined as expensive, however, to be put off by the price would be to miss out on a value 100 times greater. In a world full of mediocre consultants, Joyce is a genuine star who has added value to my business and enriched my life".

Ajay Joshi, BT Customer Project Manager

"I feel able to speak for the entire group of ten graduate mangers who have just returned from a Managing Effective Relationships training course.  Although I believe that there were no pre-conceived expectations regarding the course the formal and informal feedback sessions highlighted the effectiveness of both the course and the trainer, Joyce Chandler.

"It would be an understatement to say that the group was inspired and positively motivated throughout the entire three days course.  This was due to a combination of interesting and challenging subject matter that was delivered by an enthusiastic and vibrant tutor.  This approach helped to create an energetic and stimulating work environment for all group members".

Managing Diversity, HM Prison Service

"Thank you for facilitating this course on such a complex subject, and with a difficult organisation.  The context and style of delivery was fist class and I wish to speak to you about executive coaching."  Judy.

"This is the second course I have attended that you have facilitated.  The time passes quickly and the topics interesting.  Thank you". Glyn.

"Your relaxed air and attitude are a joy and encourage openness and easy transfer of the information of a very complex subject.  Your perceptions and communications and awareness has led to a very enjoyable and far too short course!" Niall.

"Never before have I looked forward to attending a course so much.  Your presentation is excellent, easy to follow, and a good pace.  You are a humming bird and a cougar.  A throughly enjoyable course, let there be more.  Thanks". Guy.